Shipping policy

Shipping Policy

Order Processing & Shipping Times:

Straight Hair: Ships within 1–2 business days

Curly & Wavy Hair: Ships within 5–7 business days

Colored Hair: Ships within 7–10 business days

Shipping Time: Please allow 4–5 business days after processing for your order to arrive.

Estimated Total Delivery Time

Straight Hair: 5–7 business days
Curly/Wavy Hair: 7-10 business days
Colored Hair: 10-14 business days

Please note that processing and shipping times are estimates and may vary during high-volume seasons, vendor delays, carrier delays, or Chinese holidays. Because some of our luxury hair is sourced internationally, orders may experience delays during all Chinese holiday closures.

You will receive tracking information by email once your order has shipped.